Shipping & Returns

Shipping

We currently ship within the contiguous United States (48 states and Washington, DC).

Free standard shipping is available on all orders.

Orders are typically processed within 1 business day after they are placed. Orders placed on weekends or holidays will be processed on the next business day. Once shipped, most orders are delivered within 2–5 business days, depending on your location. Delivery estimates are provided for convenience only and are not guaranteed.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

Processing and shipping times may be extended during holidays, promotional events, severe weather, carrier delays, or other circumstances beyond our reasonable control.

Returns

Your satisfaction is important to us.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery through our contact form. Please include your order number along with clear photos of the product, packaging, and shipping label so we can assist you as quickly as possible.

Because our products are personal care items, we cannot accept returns or exchanges for products that have been opened or used due to hygiene and safety reasons, unless they arrived damaged, defective, or you received the wrong item.

Unused and unopened products may be returned within 30 days of delivery. Returned products must be in their original condition and packaging.

Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of our error or the product arrived damaged, defective, or incorrect.

Lost Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with members of your household, neighbors, or your shipping carrier.

If you are still unable to locate your package, please contact us through our contact form. We will work with the shipping carrier to help investigate the shipment; however, we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.